housing benefit contact number

We also provide an emergency out-of-hours service after 5pm, at the weekend and on bank holidays, for those who have nowhere safe to stay and require emergency accommodation. It’s therefore always worthwhile to keep contact details to hand. Jobcentre Plus, too, are responsible for ensuring that your local council is made aware of any applicable housing benefits that you may be claiming. No one likes making complaints unless they have to – but there may be an occasion where you feel you need to escalate a particular concern about the way your claim is being handled, or if you feel that the decision made on your benefit claim was unjust or unfair. You can call the council’s Contact Centre using your own advocate to translate for you without written notice. Housing benefit support is available to UK citizens up and down the country, and it is handled by the Department of Work and Pensions (DWP), who also process and oversee state benefits elsewhere on behalf of the government. Pollution of brooks and streams or report an environmental incident 0800 807060 There is no set amount for housing benefit – it will all depend on a number of criteria, for example your employment circumstances, how much you currently pay on rent, and the age of people in your home. More information on our repairs service can be found on our Frequently Asked Questions page. We use cookies on your computer or mobile device to help make this website better. If you are currently receiving Housing Benefit, payments will continue as normal during the coronavirus outbreak. Adults Out of Hours Home Care Service 0121 464 5001. If you are currently claiming other state benefits, are on a low income or are looking for work, you may be entitled to a percentage of your ground rent and expenses catered for by a regular grant from the DWP. Most people will need to claim Universal Credit instead. You’ll see 'Relay UK ring ring' on your textphone screen. Child protection - concerned about a child? If you are living in the UK and are subject to a low wage or are on other state benefits, you may be eligible for housing benefit. Domestic violence 0121 303 0368 or 0121 303 0369 You View The Official GOV Site www.gov.uk/government/organisations/department-for-work-pensions, Opening Hours: Monday-Sunday, 08:00-18:00, www.gov.uk/government/organisations/department-for-work-pensions, Making an adjustment to an existing claim, Advising of changes to your circumstances. The Relay UK app is free to download and can be used on a smartphone, tablet or computer, but callers should check with their network provider about the cost of calls. Hide this message. Further information on Relay UK and details of how to download the app, is available at: https://www.relayuk.bt.com/relay-uk-services/relay-uk-app.html. If you are interested in claiming for housing benefit, it is advisable that you do so alongside a number of other benefits that you may be entitled to. Housing Benefit cannot be claimed or paid for heating bills, hot water, energy or food. Contact us If you want to tell us about a change or have a query: Or you can email us at benefit.enquiries@manchester.gov.uk or phone us on 0161 234 5003 (Monday to Friday 9am - 6pm). A text relay operator will then type or speak exactly what is being communicated between the caller and the hearing person. Merton Benefits Service PO Box 610 Merton Civic Centre London Road Morden SM4 5ZT. However, if you are able to claim Housing Benefit, you can apply here: Apply now >> The amount of Housing Benefit you can claim depends on a number of things: the amount of rent you pay ; if you rent privately or from a Housing Association (such as WDH) your household, income, and savings. Don’t include personal or financial information like your National Insurance number or credit card details. Payments of Housing Benefit normally start from the Monday after you make a claim. You can also write to the DWP directly if you are concerned regarding the way the department has handled your query. For general Housing Benefit enquiries call 03448 920 902. You can change your cookie settings at any time. You can use these phone numbers to contact the Housing Executive using Relay UK: 1. Tenants should call our General Enquiries Line on 03448 920 900 and ask to speak to their Patch Manager to make an appointment. We will only offer appointments for services that we cannot deliver online or over the phone. Otherwise, we'll assume you're OK to continue. Talk to an adviser. There are, however, a number of ways through which you can become ineligible for the grant – meaning that you are not always guaranteed to claim the benefit even if you meet the initial criteria. While any issues regarding your benefit entitlement and other regards will likely be addressed during regular meetings you may have regarding your job seeking, the housing benefit contact number is always available for you to contact in the event of an emergency, a concern outside of your Jobcentre appointment time, or if you simply need a member of staff to help with complex queries. If you’re not sure where your local Jobcentre is, or you are unsure how to get there, the government has set up a great branch finder so that you can simply enter your postcode and be directed to your nearest area of support. Claim Housing Benefit or check if you're entitled, Benefits service: contacts, appointments, reception points, After you claim: payments, appeals and backdating, Discretionary housing payment in financial hardship, Local Housing Allowance for private tenants, Get the latest guidance, information and support.