Xfinity Flex Stuck On Welcome Screen. I currently provide my own - 3310730 My Xfinity TV is not connecting. Re- booted several times as well as re -booting my gateway. Just unplug it from the power outlet and wait for a … Name. The TV Box will resume to play the previous channel. I. IB57 Guest. However, if you keep having this constant problem, you need to contact Xfinity customer care and possibly request a replacement. They said I would need to return the box to an Xfinity store and found the closest one that was still open (the 2 closest are temporarily closed). If you have questions about your services, we're here to answer them. I've tried calling but never get through because everyone is working remote now. Got our Xfinity installed yesterday, Guy was great, and everything worked last night. If you have questions about your services, we're here to answer them. The Xfinity Flex streaming box and remote is aimed at Comcast’s internet-only subscribers who want to watch video on the big screen. No amp. I have a dead X1 box and can't do anything about it. My box in my room is stuck on the welcome screen, I have unplugged and reset. Thread starter Similar threads Forum Replies Date; J: XI5 wireless box require … Connecting to your entertainment experience" then there are three dots that look like it is doing something but it just stays on this screen. If you have problems with your services, our experts are here to solve them. We’ve tried resetting our modem multiple times, and we’ve unplugged the cable box and TV multiple times for 10 minutes. Click on the method you prefer, then press troubleshooting. As stated above, my cable box has been stuck on the screen "Welcome, Connection to your enterntainment experience" with the three dots for about an hour. However, the next day when I turned it on the welcome screen was the only thing that was displayed. This option can also be selected from the service tab. That would indicate a weak signal reaching the box. This may take a few minutes...". New Post - Tech Support. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. It just worked for me. Xfinity Flex Stuck On Welcome Screen. It just worked for me. Post reply Preview. If you have problems with your services, our experts are here to solve them. • Watch your XFINITY On Demand programs in any room of the house. Then click Continue. Xfinity Flex Stuck On Welcome Screen. For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. "x1 box stuck on the welcome screen," is about XFinity-Comcast Television. I have disconnected and re-connected the cables multiple times. Xfinity Flex box is only showing welcome screen. For other news regarding Flex stuck at Welcome screen?, and XFinity - Comcast Television, see our recommended stories below. Our mission is to educate consumers on cable & internet and home services. On a personal note I am even more pleased because I will be away from the office for the next couple of months. If you have questions about your services, we're here to answer them. Is your Xfinity TV stuck on the welcome screen where it says “Welcome Connecting to your Entertainment Experience”, there are a few reasons why this may be happening and we have a few quick fixes that may help? I have unplugged both the Flex and the TV, waited and plugged back in and the same thing happens. I read a solution on here to unplug box and tv and it is still stuck on the welcome screen! Alternatively; you can decide to choose the particular TV box you intend to restart from the tab. The box will show the Booting message again. After trying to unplug it and plug it back in, it’s still not working. You can press the box until the screen flashes. I manually unplugged and it then got stuck in boot for an hour. Hi Trems184, thank you for sharing this information with us here. it’ll stay for about 45-60 seconds and then just go black. I've tried calling but never get through because everyone is working remote now. Do not disconnect or turn off any of your TV boxes as the process is restarting. Screen. the blue light blinks for a while and then cuts off. Xfinity Flex box is only showing welcome screen. I even watched it a bit this morning. This may take a few minutes...". How GetHuman-jjbounce fixed the problem. This has never happened before. The first thing to do when your Xfinity Box says boot is to restart the box. Today at 6:03 PM #1. Stuck at Welcome Screen, Not even 24hours after install. I had this issue many times right before I changed providers, it turned out the box had just given up due to the fact it had a poorly designed cooling system. This is not the main tv but a 2nd one. Requested via xfinity account app. Our community is your official source on Reddit for help with Xfinity services. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) Now I'm only paying a fixed $92 dollars a month for cable and internet, Without warning from the provider, I get a bill thats $30 more expensive than the last month. It will not move past that. Welcome to the Xfinity community! The Flex box "sees" my AP SSID, but it still fails to connect to the Internet, and its MAC address still does not show up in my AP's network map (like all my other wireless devices do). The information found on Themescene.tv is strictly for entertainment purposes only. For other news regarding Xi5 Box stuck on "Welcome" Screen, and XFinity - Comcast Television, see our recommended stories below. After reconnected, I came back to another welcome screen 10 minutes later. • ®Watch the latest movies a month before they arrive at Netflix or Redbox®. Today at 6:03 PM #1. i unplugged the power cord to the tv box, waited for 15 minutes and plugged it back in. The problem in my case was fixed by completely disconnecting the X1 DVR (cable, hdmi and power). It won't go past that screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) If you have questions about your services, we're here to answer them. I haven't even had service for a full month yet Thank-you! new one being sent out today. "x1 box stuck on the welcome screen," is about XFinity-Comcast Television. Disconnect the TV-Box itself and wait for 10 seconds. – Questions Answered (Guide), Xfinity Stream APP Not Working – How To Fix (Guide), Comcast RDK 03036 Error – How To Fix (Guide). XFINITY ON DEMAND™: ANYTIME. Reblogged this on GlobalEd and commented: It's Sharp TV. For other news regarding Stuck on welcome screen, new X1 boxes, and XFinity - Comcast Television, see our recommended stories below. Alternatively, this box can be taken to their office so a technician can take a good look at it. There is an explanation mark on my WiFi symbol on top of my phone. New Post - Tech Support. Make sure you are connected to proper input and outputs. Xfinity Flex Frequently Asked Questions Turns out that the specific COAX outlet I was trying to use wasn't turned on in my apartment or something. Stories below other pair options solving the issue will it take manually unplugged and it 's on... Solution on here to solve them main box and plugging it back in a few times my. Box will resume to play the previous channel sharing this information with us here tech Support could! … came back 15 minutes later disconnecting the X1 box stuck on the screen that says welcome! 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