After the install we were having difficulty reaching the full advertised speeds so I decided to use my X10 router over the G3100. Where do I see the wan connection then? You continue to post confusing information. If you have having an issue with a PC connected directly to the X10 and the X10 is connected directly to the ONT, then the issue is most likely with your X10. In reality, they should have checked the damn speed when they were out here last week and installed it. Click Apply to have changes take effect. The G3100 has gigabit Ethernet ports. It may just be a firmware issue. Press question mark to learn the rest of the keyboard shortcuts. Change one variable at a time otherwise you're just going to chase your tail. Verizon G3100 Router ethernet keeps disconnecting. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. So I’m guessing set it up, replacing the old 2nd router, then access the router settings through a browser and assign a static ip. The X10 when connected had 800+ but lost other Verizon features like TV. ONT to G3100 to X10. Earlier in the year I returned the G3100 because both Verizon Fios' technical support team and the manufacturer's support team confirmed the G3100 did not … I'm with seaquake ... WiFi even more so. The MoCa Network Adapter we have will lose signal from the coax cable causing the ethernet to go down. I think I linked the wrong one. I went into the router and the router ethernet ports state 100mbps! If by only getting like 200 then yeah there's an issue. As to why TV stopped working, I would assume it has something to do with COAX. This happens every 10-30 minutes and will last from 1-5 minutes. The MoCa Network Adapter we have will lose signal from the coax cable causing the ethernet to go down. « What is the maxiumum speed for the MI424WR-GEN2 ver F? Would you have any ideas about fixing the issue? Of course on each end of that cable is an RJ45 Connector. 2 verizon g3100 routers, gigabit speed, trying to use the 2nd as a wireless router . The new G3100 routers seem to have some bugs to work out. It was a bad jack on the ethernet cable at the outside ont. I was thinking the same thing. So reddit would not allow me to post a text thread for whatever reason: here’s the deal. I'll try to be brief, but it's a long story!. Not sure "exactly" what you are asking, but if you just google "RJ45 Jack", and RJ45 Connector", then select images, you will see many pictures of those items. Cookies help us deliver our Services. But it did work for me when my G3100 got corrupted during one of Verizon’s overnight forced firmware updates. The only speed test that confirms equipment is working properly is the Verizon router speed test. You will need to setup port forwarding on the X10 to keep Guide and VOD. Maybe this was a typo but you have the Ethernet from ONT into the WAN not LAN of at least one of the routers right? Internet works great (everything as it was before) but the G3100 did not obtain a DHCP address from my router and says broadband is disconnected. Is it using the same cable as you're using between the ONT and router or is it a different cable? For General Information related to verizon, feel free to stop by /r/verizon. We recently got the G3100 router and wifi on all devices has been working fine. By using our Services or clicking I agree, you agree to our use of cookies. Wow, this is a strange one. If the tech replaced a jack, there was not a single cable between the two devices. We recently upgraded to a gigabit connection to keep up with the ever growing list of devices. Are you sure that the cables are rated cat5e or cat 6? This time it cut out and I had to reboot the router to get wifi back. [Tier] Tips for setting up new gigabit plan, [Speed] Need help to get my up load speed to work right, [Equip] Tried moving from Comcast modem to CM600 nightmare. One end plugs into the ONT, the other end the router. Do I need to change anything on router number 1? 1 Gigabit Speed with G3100 not happening. You can put the ethernet cable directly into your Netgear’s WAN Ethernet port. Not sure what I would need to disable on the 2nd g3100 router, as I just want to use it as an access point, and not as another modem. Close. These are the LAN connections, not the WAN. There are more recent articles written that show lack luster performance at best when comparing to netgear orbi and Asus with a lot of connected devices. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. All on-topic posts will be accepted, even those which may put Verizon in a negative light. By using our Services or clicking I agree, you agree to our use of cookies. But if you are getting 600+ and want 1000 then welcome to the wifi. To troubleshoot accurately you need to eliminate variables. Your G3100 needs to be first. I was referring to the screenshots of the router settings referring to the HW switch ports. All on-topic posts will be accepted, even those which may put Verizon in a negative light. You know, your own screenshot? After the verizon guy left, I just plugged my own router's WAN port back into the ONT, and the G3100's WAN port into my router. (Paper clip reset). Thank's for your help. I believe you are right, they used the word "permissions" but they were talking about bad cable terminations, connector, etc, either here or at the hub. Update: Ive also made sure it’s not aproblem with that specific adapter. The extender is only compatible with the G3100 and I would assume that disabling the WiFi element of the G3100 also disabled the E3200. The issue was that the G3100 wasn’t performing anywhere near 1000 or even 600. I see you are just down the road. This adapter was recommended for the G3100. No is the one from Verizon. Kind of weird, like the router is throttled to a 100mbps cap. One problem is with the desktop which is connected via ethernet. The extender is only compatible with the G3100 and I would assume that disabling the WiFi element of the G3100 also disabled the E3200. I tried "release" and "rewew" but nothing happened. The Verizon version of that adapter is compatible with the G3100. 1 Gigabit Speed with G3100 not happening. Even. I know this isn’t ideal, don’t blame me, I don’t work for Verizon. Eventually got to the highest level of TS that stated there is a problem with the ont/hub setup that is not relaying the proper permissions to the router. I’m not even sure what roll the COAX plays at this point after learning the extender and tv boxes can all run wirelessly. Press J to jump to the feed. No more connection issues. From the G3100 we have COAX to an E3200 extender and 2 cable boxes. By trouble getting gigabit speeds what exactly do you mean? This happens every 10-30 minutes and will last from 1-5 minutes. Oh, and I am connected by one "new" cable Verizon installed last week from the ont to the router, no jacks' etc. I disconnected the verizon router and installed my own (TP-LINK AX3000). At this point, I don't believe both routers are defective. Press question mark to learn the rest of the keyboard shortcuts. Do you have any specific pointed questions you can think of that I should ask them? Any insight on setting up port forwarding for guide & vod? We did find the settings for the WAN and it was connected at 100mbps. Do you know? Is that MoCA adapter Verizon branded or is it the one from Actiontec. The coax cable is plugged in properly and tightly, it is also not bent in any way to cause the outage and it is not kicked or moved when the outage happens. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. The X10 network name & password was made the same as the G3100 router to ensure devices reconnected. I think my comment was accurate. They had 2 techs and a supervisor, you'd think they would have got it right! Any ideas? Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. I … For General Information related to verizon, feel free to stop by /r/verizon. Make sure G3100 is in bridging mode and wifi is off. New Verizon G3100 Dual Band Router constant wifi problems Wif Cuts out About 2 weeks ago I upgraded my Verizon plan and got their package that replaced my old router with their new Dual Band G3100. That means if you use a cable from the ONT to the PC and get 1Gbps, you need to use that same cable when you change to the ONT to the router. Cant use that moca adapter with 3100 router, only the 3200 extender works with it. Any tips from you guys? The extender no longer had signal or appeared to be connected. All on-topic posts will be accepted, even those which may put Verizon in a negative light. WTF!. I'm in Harrisburg! After some reading it seems that the two main issues lie with the extender and the coax situation. So I was recently able to grab a 2nd g3100, and I am wondering if i can replace that with my 2nd old router to get the top speeds upstairs. When the techs were here, they were making up these connections by hand. I might take a gander at it tonight. I have the first set up in the basement running an ethernet wire to the 2nd floor, where it is currently connected to an old router that I am using as a 2nd wifi and lan connection, and it works well, but the speeds are reduced big time compared to the g3100 router. Never had this with the other router. Thanks bro. Talking to Verizon support on the phone as part of a factory reset, when the G3100 router reconnects to Verizon it will download and reinstall the latest firmware as part of the process. If the 3rd party router is still having intermittent issues it could be the ethernet from the ONT that is faulty. Yes, I connected directly from the ont to the computer and got gig speeds. Was on with Verizon Tech Support out of Syracuse for over 3 hours today. And you mentioned coax from the G3100 to the extender and STBs but I just want to make sure you have the coax still going to the ONT too. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. Note: The Internet IPv6 service is required for this feature to work over the internet. I disabled both the 2.4 & 5G networks and installed as follows: ONT to X10 WAN, X10 LAN to G3100 WAN, ONT COAX to G3100. And not knowing if the Netgear adapter was the issue I also purchased a new USB wifi adapter and voila! The tv boxes no longer had connection when we tried resetting the ONT box. Here’s what’s happening: The X10 router has working WiFi but continues to lose internet connection periodically. There is 1 cable that goes from the ONT, which is outside my house, through the wall and goes to the router. I’m not even sure what roll the COAX plays at this point after learning the extender and tv boxes can all run wirelessly. How do the bad guys know whatever I am doing on this computer. Under network, then broadband connection (not home/office). Just to clarify, you connected the computer to the ONT directly and got the Gig Speeds? Sorry, I don't mean to be confusing, the statement you posted above is the condition, that there is a single Ethernet cable connected only to the ONT's data jack and the Router's WAN jack. Looks like you're using new Reddit on an old browser. I would also disable the firewall on the router as well since the main g3100 will be handling that. But everything coming out of the router seems to be throttled to just shy of 100mbps, wireless included. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. There are no terminations, outlets with a jack, etc., between those two points. Are you sure? Changed the settings and it would not stick. There are posts claiming resetting the router and upgrading the firmware helps. I am trying to use a 2nd gigabyte g3100 router on a different floor in my home. Did u try a hard reset? There are also articles written that at the time the x10 was released it was like a Dyson-the best but not worth the difference over the next best.