Because Optimum Business understands small business, we ensure you can keep your existing phone numbers. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Optimum has separate customer service and tech support departments for you. © Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. © {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Visit our Answer Center for answers to Frequently Asked Questions. on your smartphone to see if there’s a reported outage in your area. Pay Online; Pay in Person; Pay by Mail; Notification Preferences Access Code. Contact Optimum By Altice customer service. If you do need to call, customer service technical support is provided 24 hours a day. Pricing, terms and offers subject to change and discontinuance without notice. Customer service from Optimum. Log in now! Comprehensive business phone services that connect you with your customers. Optimum Business's service lets you manage your Optimum Business services in an easy-to-use, simple-to-navigate Business Account Center. All trademarks and service marks are the property of their respective owners. How do ya like that? From business WiFi to business phone systems, and TV packages for business, companies of every size turn to us for affordable, practical solutions that work. Contact us at (866) 213-7456 to. Fortunately, there are other ways to contact Optimum support—and its. Optimum Business is well-known in the business community for our range and quality of services. Still not sure? Optimum Business offers a same-day guarantee. Smart WiFi. Troubleshooting Tips. Service Outage Info. Stay updated on the latest products and services anytime anywhere. Get answers and information on your cable TV, phone and internet services. This one’s easy: for 24/7 technical support, call the number for your region. Our quality and breadth of offering is something we pride ourselves on. Please review our privacy policy for more information. Forgot your Optimum ID? Get your business connected and protected with Internet that has built-in security and speeds up to 500 Mbps. All rights reserved. Please call 855-267-8468 … Moving your business? You can learn more about our site and privacy policy here. Our business voice and trunking services are both affordable and versatile. Optimum Business Portal. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. That said, we’ll call Optimum’s customer service decent. If you do need to call, customer service technical support is provided 24 hours a day. Our professional sales team, experts in matching your business to the right services, are available Monday through Friday from 8am to 7pm, and also on Saturday from 9am to 5pm. To order Optimum residential services, use the listed numbers. Use it if your question is simple. View Frequently Asked Questions. You can call Optimum’s general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. We’re all about connecting you with your customers, whether you need just one line or all the hardware to fill an entire office. Chat with Customer Service. If that doesn’t work, you can report your service interruption to Optimum by calling, Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery), You can call Optimum’s general customer service line (, Maybe it’s not so bad if you work during the day and can’t call Optimum from 8:00 a.m.–6:00 p.m. Chatting online is much easier to do when you’re at work, anyway. Phone: Call Optimum’s Automated Phone System (866-213-7456) to pay by check or credit card (no fee).Or call your region’s support number to make a rep-assisted payment (fee applies). Rights Reserved, You Are About to Contact PissedConsumer.com. But of course. If you need help from the Optimum Business customer support team, see the table below for the availability of the team. your billing info right now. Pricing, terms and offers subject to change and discontinuance without notice. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. No problem. Monday - Friday, 7 a.m. - 11 p.m.
Business Hosted Voice Call Details Voicemail International Virtual Receptionist Internet Speeds Secure Internet Optimum E-mail E-mail Management Router Management Network Configuration Optimum WiFi TV Channel Guide DVR Remote Set up TV Channel Lineups Looking for Optimum Voice support? Otherwise, call or chat with a customer representative. Our team of experts is available via online chat or phone call, and you can also opt to reach us by email! First name * Last name * Email address * Phone number on your account * Chat request type * Make a selection. But for more insight, see what Optimum customers think about their provider in our 2020 customer satisfaction survey. Optimum Business wants to make sure you have access to the help you need, which is why our Technical Support for Optimum Business Internet, Phone, TV and Servicios administrados is also available every hour of the day, every day of the week – and, if you’re working, yes, this does include holidays! Days. Sunday, 7 a.m. - 10 p.m. Optimum Business's menu of phone services is as far-reaching as you’d hope for them to be, and the features and benefits are just as great, too. Call 866-209-1099. Hello, business owner! Your current billing information and other support features are available on the Optimum Support … Because Optimum Business understands small business, we ensure you can keep your existing phone numbers. Pay your Optimum bill. If you have questions with your current account, reach out to Customer Service. Optimum Voice, Business Hosted Voice, SIP trunking, international calling, virtual receptionist, toll free service, and more. Mail a check or money order (payable to Optimum) to the “remit to” address on your statement. Invalid Optimum ID, please complete all fields. Access a phone service that lets you connect to more while paying less – from anywhere in the world, because small business is now global. Click them to call Optimum now (assuming it’s not after 6:00 p.m.). We will debit Invalid password, please complete all fields. And while online chat and email are critical tools, phone calls aren’t going away – which is why Optimum Business is dedicated to being the best small business phone service provider possible. If you do need to call, customer service technical support is provided 24 hours a day. All services not available in all area. Access a phone service that lets you connect to more while paying less – from anywhere in the world, because small business is now global. But for more insight, see what Optimum customers think about their provider in. Our residential lines are open:Monday - Friday 7am-11pmSaturday & Sunday 7am-10pm, Pros: What can we help you with. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Your current billing information and other support features are available on the Optimum Support App and TV channel 900. But of course that customer service option is available 24 hours a day. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. But, again, those residential phone support hours aren’t very helpful. Live chat support Fill out the information below to launch a chat session. It never hurts to plan ahead for a customer service call. If that doesn’t work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. Optimum Overview | Optimum Internet | Optimum TV | Optimum Channel lineups | Optimum Bundles. We can help! We strongly recommend that you upgrade to a more current browser. No problem. customer service option is available 24 hours a day. We respect your privacy. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Big or small, we have the solution that's right for your business. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. Looking for Optimum Voice support? By signing up, you agree to our Terms of Use and Privacy Policy. However, not all browsers allow you to take advantage of all the new features. Call 866-209-1099. Optimum Business phone offers one complete turnkey voice package, enabling you to minimize costs, reduce technical complexity, and gain the flexibility you need to keep your business moving. Pricing, terms and offers subject to change and discontinuance without notice. 9 a.m. - 5 p.m. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Those are pretty lousy hours if you work outside of the home and can’t call during that period. We can't get your messages right now. Mail: Mail a check or money order (payable to Optimum) to the “remit to” address on your statement. Customer Service / Billing. Sign in so we know who you are. Is your internet out? This site is a U.S. Consumer site. Online: Sign in to your account on Optimum.net to make a payment (no fee!)