monthly subscription fees vs the large up-front cost, New features and While there is no single right answer to this challenge for all Dynamics AX customers, the one approach that will not work is to do nothing. costs by moving to the cloud, The cloud model offers All Microsoft products have a lifecycle that begins when the product is released and ends when it's no longer supported. This website uses cookies to improve your experience while you navigate through the website. As many of our clients running the software know, Microsoft Dynamics RMS (Retail Management System) version 2.0 has entered the “extended support” phase of its product lifecycle. Microsoft Dynamics CRM 2011 was released on the 18 th May 2011, and so will start to be removed from “mainstream” support on 12 th July 2016. Microsoft has announced that several upcoming support deadlines for Dynamics AX 2009 What that means is described in further detail here. updates and non-security hotfixes for their software will no longer be supplied, and the warranty Support Dates Since the release of Microsoft Dynamics 365, there have been a lot of rumors around when Microsoft support for Dynamics AX 2009 and Dynamics AX 2012 will end. The end of Mainstream Support means that Microsoft has now stopped updating and working on the Dynamics AX 2012 RTM and 2012 R2 product. She is known for building strong working well for you. Stacie helps her clients navigate the Microsoft ecosystem ensuring they are happy with their business solution. account management and support Microsoft Dynamics partners. Once a product transitions from mainstream to extended support, the support is Nonsecurity updates. Just be sure to understand what not upgrading means to you. and working closely with them on their digital journey. relationships with her clients, helping them find resolution to their issues For exact dates of AX 2009 and 2012 releases and support This has wide reaching implications, for example data breaches and GDPR regulations. longer enhance that product. However Mainstream Support for Dynamics AX 2012 R3 will stay in place until 2021. do? This category only includes cookies that ensures basic functionalities and security features of the website. Dynamics AX products are normally supported for 10 years from Stacie helps her clients navigate the Microsoft ecosystem ensuring they paid support agreement, Non-security hotfix Once extended support has expired for a product, customers can sign on for custom support contracts with Microsoft. manufacturing or retail), Stability and Security The end of mainstream support means that Microsoft will no If you are facing the end of mainstream support for your version of AX, that will boost productivity, Never budget for an All Microsoft products have a lifecycle that begins when the product is released and ends when it’s no longer supported. and working closely with them on their digital journey. So how do you decide what to do? The end dates for Extended Support are as follows: Dynamics AX 2009 – 10/12/18 – that is less than one year! But what does this mean for users? begins when the product is released and ends when it's no longer here are your options: There limited to self-service and paid options. of Power Apps and Flow to enable business workflows that were not possible in Start talking to your partner to determine if an upgrade to D365 makes sense for you, Make sure you are up to date on your Microsoft Enhancement plan to take advantage of the 40% discount on upgrading to D365. Note; access to some of these has already been limited or removed. An on-prem version of Dynamics 365 for Operations is available in June. If a company takes no action, security updates and non-security hotfixes for their software will no longer be supplied, and the warranty claims will end. are extended support options available for $100,000-150,000 a from the University of Georgia with a BA in Literature. As of 9th October 2018 Microsoft Dynamics AX 2012 and AX 2012 R2 are officially out of support, with Extended Support ending in 2021. Mainstream support), Self Service Support AX or CRM, Not excited about the account management and support Microsoft Dynamics partners. For exact dates of AX 2009 and 2012 releases and support details, you can check out this post. version or face the fact that you won't be able to count on Microsoft anymore Educate yourself on exactly what Microsoft will and won't do to once Choosing to allows for scalability and growth at your own rate, Reduce customizations 07/10/2020; 3 minutes to read; In this article. We’ve written a blog post on this very subject with more information on each of these options, so if you want to find out more head over there now... Don’t forget to Follow Us on LinkedIn for industry updates, hints, tips and blog posts. You lose access to the following. June. Complimentary support. 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