1. Step 3: From the contextual menu, choose Update Drivers and follow the onscreen instructions to complete the process. We have found the causes and solutions for you. Feb 6, 2017 11:38 AM in response to ByronBound How To Fix External Hard Drive Keeps Disconnecting Issue In Windows 10? Which settings are you going to? Mar 21, 2017 1:41 AM in response to p.andersen69 We try our best to keep things fair and balanced, in order to help you make the best choice for you. Since this hard drive problem resulting from power issue can be settled down on Windows, you may ask: Can I stop my external hard drive from disconnecting and reconnecting on Mac? Apple were adamant that this was a LaCie issue. Many users have identified that the hard drive keeps disconnecting because the device disconnects due to inactivity. Why your external hard drive keeps disconnecting? Now, I am at loss. Feb 13, 2014 1:49 AM in response to PlotinusVeritas MacPro and Sierra. http://arstechnica.com/civis/viewtopic.php?f=19&t=1235659, This site contains user submitted content, comments and opinions and is for informational purposes only. Because constant disconnection and reconnection will damage your external hard drive and make this hard drive inaccessible possibly. In response to MBspa, Is anyone having trouble with the Lacie 2Big 6TB thunderbolt drive disconnecting? If there is no abnormal sign, you can right-click your external hard drive and choose "Uninstall". You can check if this hard disk is supplied with enough power in a few clicks and the result will be shown in an intuitive way . All product names, trademarks and registered trademarks are property of their respective owners. Systweak Blogs does not warrant that the website is free of viruses or other harmful components. Step 2: Choose About This Mac and choose System Report where almost all information about your Mac computer is listed. Since upgrading to Mavericks, almost every time my Mac awakens from sleep mode, it says my Lacie drive was not ejected properly. I have a Sony VAIO PCV-W10 and a Lacie 500 GB hard drive connected to it. In response to Davibuch. The USB driver is outdated and a new driver is available now. when an external hard drive keeps disconnecting and the drive becomes corrupted. Yes, as sure as eggs is eggs! I had not expected this type of trouble with such an expensive drive. Disclaimer Last updated: January 30, 2019 The information contained on blogs.systweak.com website (the “Service”) is for general information purposes only. Step 3: The scanning results will be listed in the left sidebar. But what if your External hard drive keeps disconnecting after being connected to your PC? The problem does not occur when the drives are connected via USB3 (but this is a much slower connection). It is free of cost to use and can not require the user to download and install any driver manually. In response to p.andersen69. Lacie 2GB hard drive, Oct 9, 2014 12:43 PM in response to stepham10 The lack of problems since installing the Pegasus array seems to confirm that. 3. Another option that can be taken care of is the hard disk removal policies. If the above methods have not resolved the issue, you can use an application to help you. I am not surprised that the problem still occurs. Step 1: Press the "Windows logo key + R", and then type "devmgmt.msc" in the dialogue box and press Enter to open Device Manager. I am connecting an external hard drive to read stored data files from it. After recovering files from this external hard drive, you can go ahead to fix this "disconnection" problem with ease. The hard drive keeps disconnecting at will still? We would love to get back to you with a solution. It's commonplace for Windows and Mac users, whether you're using WD, Seagate, Lacie, or any other external hard drive. • How to reformat external hard drives on Windows PC? There are a few ways to resolve this issue by tweaking certain settings or updating drivers. After a while, I get the prompt "You need to format the disk in drive D: before you can use it". I can leave my machine for a while and when I come back to it and try to access the drive, it tells me the folders are empty. The interrupted connection is likely to ruin data on the USB external hard drives in Windows 10/8.1/7. All postings and use of the content on this site are subject to the. I would appreciate some information - I have asked LaCie for a return authorisation and am awaiting their response. Must restart Mac Pro. So when you say "it is being looked into" can you advise by whom and for how long? It's commonplace for Windows and Mac users, whether you're using WD, Seagate, Lacie, or any other external hard drive. Step 3: Double click on your hard drive driver, and a new box will open where you have to click on the Policies tab. The USB 3.0 driver is outdated or incompatible. To use the device manager, follow these steps: Step 1: Press the Windows and R keys on your keyboard and type “devmgmt.msc” in the Run Box. I am connecting via USB to one of the terminals on the rear of the Mac Mini. If the above power option did not work for you, and you are still facing the external hard drive keeps disconnecting, you will have to enable the Mass storage device option on your computer. Step 7: Set this option to Disabled and then click on Apply and OK button at the bottom. Summary: It is rather annoying that an external hard drive keeps disconnecting and reconnecting when you copy, back up, or transfer files on Windows/Mac computers. This option is related to your computer’s power settings. How to update the USB driver on Windows computer? If so, using the Empty Trash function in the Finder or using a proprietary app like Cocktail? Q: Step 6: Scroll down the list till you locate USB Settings. Step 2: Press Windows + R on your keyboard to open the Run Box. iMac, The lack of problems since installing the Pegasus array seems to confirm that. The timer feature in this app allows the users to set a time-frequency. Jan 26, 2015 9:13 AM in response to stepham10 The operating system of your computer has been upgraded, resulting in software incompatibility. You can see the available power for this USB hub and the required power for your hard drive exactly. Step 2: Launch the application and begin the registration process. Volume disconnects itself without any apparent reason and I get a message saying I shouldn't have disconnected it without ejecting first. Step 7: Click on the last tab labelled as Power management and uncheck the box next to Allow the computer to turn off this device to save power. ByronBound, Oct 9, 2014 12:43 PM in response to stepham10, User profile for user: LaCie 12TB 2big Thunderbolt 2. Fortunately, the answer is pretty positive. The external hard drive won't stop disconnecting after all this fixes? LaCie, on the other hand, say that "despite thousands of sleep/wake cycles" they were unable to reproduce the problem - though it is clearly illustrated in the logs and they do not dispute that it occurs. Thanks in advance. The USB driver has a conflict with some hardware devices that were connected to the USB port. So why not give it a try since it is as easy as pie? By default, all the external hard drives connect with a Quick Removal Policy, which means it can be easily unplugged without using the Safely Remove Hardware. Hence, this article provides 6 solutions to stop external hard drives from disconnecting, and how to recover your data from this external hard drive in this case. Warning: Don't practice reformatting if you have important files on this drive because this operation will delete your data on this external hard drive. If you are troubled by this error, then follow the steps listed above to resolve this issue. Step 2: Choose the relevant search from the results labelled as Control Panel Desktop App. Step 2: Select Power Options in the menu and open it. The USB driver has been corrupted because the computer is crashed or is infected by malware. If the required power is higher than the available one, connect this hard drive to a different USB hub or eject other unnecessary USB devices. 15 Best Free Android Cleaner Apps To Speed Up & Boost Performance [2020], 12 Best Duplicate Photo Finders and Cleaners in 2020, 10 Best Mac Cleaner Apps & Optimization Software in 2020 (Free & Paid). Take windows computer as an example to recover lost data form external hard drives here: Tutorial to recover lost data from external hard drives. Other times it says there is an error in a particular file such as the format of its title, Mar 21, 2017 10:06 AM in response to Davibuch More Step 1: Click Start and enter "control panel" in the search box of your computer, then select Control Panel from the list of results. Even my WD TB drive stays connected!