Next-day activation: Available with full fibre broadband orders placed before 1:30pm. Copyright © Dot Zinc Limited 2020. All our plans come with a year’s free subscription to Norton Security Premium which can protect up to 10 devices. Does travel insurance cover cancellation? However, you can upgrade to anytime calls or add international calls. You will be without service between the date of the change and going live with EE. Full Fibre Max only available for customers living in premises enabled for full fibre from EE. EE offers standard broadband with an average download speed of 10Mbps and an average 1Mbps upload speed. 4GEE WiFi mini: includes SIM preloaded with 2GB monthly recurring data allowance. We're EE, the UK's No. Faster than UK standard broadband: Speed comparisons are with the UK average download speed for standard broadband (ADSL) of 9.8Mbps from the Ofcom report on UK home broadband performance, November 2019 (published May 2020). Go faster, faster! Further boosting connections, EE offers customers the option to have an external antenna installed to improve connectivity to its 4G network. Smart WiFi gives you a stronger broadband connection, using a WiFi-boosting disc to extend your broadband to spots in your home that might have struggled before. One data boost only in any 30-day period. A lightning fast fibre connection direct to your home with mind blowing speeds. Can I get broadband-only? EE mobile customers get 5GB data boost every month, when they take broadband from EE. EE more than holds its own in the home broadband market, with its highest speeds beating several providers that offer broadband as a mainstay. Current broadband options include: EE’s standard ADSL broadband package is ideal for casual users, supporting general browsing, social media and non-HD streaming for small one or two-person households. EE Broadband. How long will it take for my router to arrive? EE offers a huge range of mobile services. Do I have to complete the application online to get the offer? It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Add a landline for £8 a month plus extras including call packages at the checkout (excludes full fibre). All calls are rounded up to the nearest minute, excluding fixed fee calls, those that are free, or for calls to service number. Where can I get help? If you are already an EE customer, it might be a good choice if only for convenience, though with optional TV options and competitive packages, it’s a tempting choice even if you aren’t already with EE. If you do want a landline, no problem. 1 for Broadband Customer service – and they’re all based in the UK and Ireland. £10 set up It’s twice as powerful as its previous model, and best of all, it’s totally free to all fibre broadband customers. Full Fibre Max only available for customers living in premises enabled for full fibre from EE. 20GB available to: (1) new and existing customers on a 4G pay monthly phone plan who sign up to Fibre Max (2) new and existing customers on a 5G pay monthly phone plan who sign up to Fibre, Fibre Plus or Fibre Max, or 4GEE Home. Your experiences may vary. Our 18-month Home Broadband plans start at £21.50 a month and offer average speeds up to 900 Mb/s. Do I have to contact and cancel my old provider first? Average speeds: based on speed available to at least 50% of customers at peak time (8-10pm). 10% discount on broadband plan also available to non-EE mobile customers taking Full Fibre Max 900 between 24.09.20 and 07.10.20. 3G and 4G coverage required, check ee.co.uk/coverage. However, these are exclusive to pay monthly mobile customers. 87% of its customers are happy with broadband service, which generated the least number of complaints in Q3 2019. We don't sell your personal information, in fact you can use our site without giving it to us. What happens if I need a new/additional phone line? EE offers several call packages that can be added to broadband deals, these include: Anytime calls to landlines – covers UK landlines, Anytime calls to landlines and mobiles – covers UK landlines and 1,500 minutes to UK mobiles, Anytime UK and international calls – covers UK landlines, 1,500 minutes to UK mobiles, calls to 50 selected country’s landlines abroad and a 30% discount on other numbers abroad. BT Sport can also be added for a further fee, so customers can enjoy the premium sports fixtures of BT while sticking with EE for their broadband needs. My question hasn't been answered/I need more help. All our plans include totally unlimited downloads. See ee.co.uk/increase for details. All calls are rounded up to the nearest minute, excluding fixed fee calls, those that are free, or for calls to service number. Stream on up to two compatible devices simultaneously. You will lose the 20GB boost if you move to a SIM plan or a non-Fibre Max plan. Go faster, faster! Best for keeping small households connected with basic browsing and streaming, from £22.50 a month If you make calls to numbers beginning 084, 087, 09 or 118 in the UK, your call charge is comprised of the EE access charge of 11p/min and a service charge that is set by the organisation you are calling. Compare and save with the best broadband deals available in your area. EE’s fastest broadband offerings come in two levels. EE is based in Hatfield and operates under the BT Group. Can anything go wrong with TV installation? For those willing to switch mobile providers along with broadband, the benefits may make it worthwhile. EE’s internet router, also called a Smart Hub, is EE’s most powerful device. Our technical support experts are ready to answer any question you may have - that's if you can't find the answers on our comprehensive online help section first. If you choose to cancel within the 14 days, you will be required to return any equipment received and may have to cover the cost of return. There’s also a LAN port for gamers. Depending on your broadband service, you can get between 5GB and 20GB extra data added to your mobile plan, provided you pay monthly. We won't make you pay for one with your fibre broadband. Free set up £25 set up You get the best Bright Box or the most powerful Smart Hub WiFi router. Not all content is available in 4K or 4K HDR. See our Price Guide info at ee.co.uk/homepricing. Currently EE’s fastest broadband offering, EE Fibre Max 2, is 28x faster than standard ADSL, perfect for 4K streaming and online gaming on multiple devices at once. How often can I switch broadband/home phone/TV provider? Will I be able to keep my existing landline number? How to find boiler cover for your buy to let, EE Fibre Plus & Apple TV 4K — EE mobile customers only, EE Unlimited Superfast Fibre & Anytime Landline Calls, EE Fibre & Apple TV 4K — EE mobile customers only, EE Unlimited Broadband & Anytime Landline Calls, EE Unlimited Broadband & Apple TV 4K — EE mobile customers only. Unlimited means unlimited. Your new router and Quick Start Guide will arrive by post before your broadband switches to EE. Money services are provided at no cost to you, but we may receive a commission from the companies we refer you to. We've noticed there is a pending change on the current line into your home. Our data experts check the companies we list are legit and we only add them to our comparisons when we're happy they've satisfied our screening. Allowances don’t roll over. I don't need a land line. One boost per household. EE Mobile (4GEE) EE offers superfast, 4G mobile service to more than 90% of the UK and is set to reach 95% by 2020. *The average download speed displayed in Mb is the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). As well as discounted monthly rates for the first 18 months, new users enjoy a selection of extra benefits. Add a landline for £8 a month plus extras including call packages at the checkout (excludes full fibre). If you have BT Sport as an add-on or a Swappable on a Smart Plan, it will be removed from your account. 4G Plus (4G+) is the new upgrade that’s going on EE 4G network to offer speeds up to 90Mbps! Here's a quick summary of what's happening: 18-month contract, Plus 20GB mobile data for your EE pay monthly plan every month(Subject to FTTP availability). Editor-in-Chief, Marcus Herbert, Unlimited Fibre Broadband & Anytime Calls. Your postcode and landline number allow us to locate your property and the broadband speed we can supply. Not available with 30 day SIM plans or non-lead sharer plans.