They are supporting tenants with housing enquiries by telephone and email and are carrying out pre-arranged essential home visits. Every year we are are required by law to carry out annual gas safety checks in line with guidance from the Health and Safety Executive (HSE) and Gas Safe to keep our tenants and residents safe. Our properties include flats, houses and bungalows with sizes ranging from one to four bedrooms. We would appreciate your feedback as we use this information to improve our service. We have a wide range of properties in Ayrshire's county town. However, we can be contacted by telephone or email, with face-to-face contact maintained for our most vulnerable customers. We can now report that work has started in re-scheduling the postponed Case Management Discussions (CMDs). During office hours you can contact us by telephone on 01563 554400. The MyGov.Scot website provides specific information on the new measures for social housing tenants and information if you are suffering from financial hardship. We are assisting with deferred or reduced rent payments until tenants are in a more stable position financially. All neighbourhood coaches are working remotely from home. Housing Asset Services will continue to provide our tenants with cover for essential repairs throughout the current lockdown restrictions. If the repair is routine and is not a risk to your safety or the integrity of your home, please wait and report the repair once your symptoms or period of self-isolation are over. 13 were here. Our website is for council and housing association properties. EAST Ayrshire Council has said it is to invest £154 million in its housing over the next five years. Our Housing offices remain closed to the public to keep our staff and customers safe. Our central heating installations will be suspended during Level 4 restrictions. Find out how to apply for Council housing in East Ayrshire. Annick Gardens housing estate, Stewarton, East Ayrshire, Scotland.jpg 2,542 × â¦ We are one of Ayrshire's leading housing associations. Please continue to report essential repairs by calling our telephone repairs line on 01563 555555 during office hours and 0345 724 000 out of office hours or complete an online repairs request form. Housing repairs. East ayrshire Council House Exchange, Homeswap Adverts In East ayrshire. Our priority is to make sure we meet the needs of everyone who uses our service while keeping both staff and customers safe. My Home. Those parties affected will be contacted with an update of the position and this article provides information to the wider public. Headquartered in Cumnock, Shire Housing Association owns and manages 963 homes across 15 locations in East Ayrshire, provides estate maintenance services to around 900 homeowners and has an annual turnover of more than £5m. If you are experiencing domestic abuse, we continue to provide confidential advice and assistance during and out of hours. For any enquiry outwith office hours, including homelessness presentations, please call the Risk Management Centre on 0345 724 0000. If you need help, please email Housingsupportreferrals@east-ayrshire.gov.uk. We increased our temporary furnished accommodation portfolio to meet an anticipated rise in demand. We can still arrange for trained staff to carry out emergency repairs. Any further enquiries please contact the Private Sector Housing Unit. As a statutory homeless service and registered housing support service, we have reviewed and updated the way we run our service to meet the challenges brought by COVID-19. 01290 427720 01290 427720. social.work@east-ayrshire.gov.uk. Our email address is housing@east-ayrshire.gov.uk. East Ayrshire Council owns approximately 13,000 houses and each year properties are allocated in accordance with our common housing allocation policy. Please let us know if you have any concerns about work taking place. We thank you for your care and consideration. News and information from East Ayrshire Council. East Ayrshire Council Senior Officer Mr Bob McCulloch Date Registered 4 Jan 1996 Landlord type Local authority Clients Mixed Settlement Mixed Asset Owning Yes Statutory Intervention No Correspondence address London Road, Kilmarnock, East Ayrshire, KA3 7BU East Ayrshire Federation of Tenants and Residents and East Ayrshire Council have scooped a film award. We have suspended evictions at the moment and will not evict tenants who are in rent arrears as a direct result of coronavirus. They were honoured by the Chartered Institute of Housing Scotland in their 'Working in Partnership' category. View your collection calendar, find out about your containers and access recycling centre details, Information about private rented houses for both tenants and landlords, Find out more about multiple occupancy homes (HMO) including support and inspection, Details on how you can adapt your home, including various grants available, All about supported accommodation, where some form of support or care service is provided with the tenancy, Information about factoring and a common works service for private and Council owned properties, Everything you need to know about housing benefit, We have a number of garage lock-ups and sites for rent throughout East Ayrshire, Visit the Ayrshire Roads Alliance website to find out how to apply for a permit, Advice and support on buying a home, energy advice and insuring your home, We have a legal duty to help people who are homeless – find out how we can support you, Get details of our housing strategies and policies for East Ayrshire, Request housing documents online including garden maintenance and mutual exchange applications, East Ayrshire Council Garden Competition information, Frequently asked questions about refugees. 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