He had been told that he had not update his information. Menu & Reservations Make Reservations . I need to pay may bills.Thanking you for your soonest response. I wont be back to this branch and maybe its time to give a local small bank a chance. She mention that they have a company called BRINKS that comes once a month and she knows nothing else that she can do for us as she walked away smiling and got back to her personal call in her office. I really appreciate a soon anwers.MARIETTA HERNANDEZ+584147898904Account 9136246447. This may cause me to go elsewhere. In person he's very friendly and accommodating but obviously has no follow through.Really bad with client relations. I have recently opened an account with another bank and will make future deposits to savings with them. Awful. Again this is THEFT from CITI BANK. are terrible at customer service. This was the worst banking experience in an actual branch location of my life. He had been told that he had not update his information. Horrible and very impolite and rude Branch Manager. Living in Curacao, I could not contact the branch by phone, not via Skype, not via dierect line.No fax nr. His customer (she)used language to bully me just because I wanted my teller to check whether my son has cashed my $10 check or not but it took time to do it. Are there any Citi banks in the two City I mention above . ?Please respond asap i am very worriedthank you - Ohad Varsano 972503134240. Reviews (212) 559-1000 Website. The teller was lackadaisical and did not explain what she was doing. I will take my future banking to another branch or to a competitor bank. I need someone to take this seriously or I am walking away! He had to miss work which means MORE MONEY LOSS DUE TO THIS HORRIBLE MATTER.Today is 3/28/18 WEDNESDAY and we still have not gotten our money back. on Superpages. 388 Greenwich St New York, NY 10013 Map & Directions. Service is always terrible. The company or organization that Jacqueline Ann Parker serves is Citibank.The office address is 388 Greenwich St, New York, NY 10013 … My husband called the number on the back of the debit card where he was told he was going to have to wait 10 days and they couldn’t do anything about it. What more could you want? I would like to speek with somebody who can help me with my cases.I send my W8 BEN formularie certified for the American Embasy in my Country (VENEZUELA) by DHL and it was received for L Gonzalez last 31-03.2017.Now, i just want to check the information. This is unacceptable customer service. She never provide any solution for me to address my problem. It is better than many banks. I received a questionable letter. "The notary person was a lunch." Is it real or fake please inform . Not even national Citibank main customer service representatives can reach the branch. She didn’t lift a finger to try and help. Hello,I have one question please? The office address is 388 Greenwich St Fl 17, New York, NY 10013-2362. Always friendly efficient service. The company is CITIGROUP LEGAL DEPARTMENT. In multiple occasions I have seen that the Citi staff are careless, unfortunately. I do not understand. Hey I am not a big money balance guy so maybe they don't really care about my accounts. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. and the Routine No. unbelievable! I'm so worried because when I connect in my account there is a message that my account will be closed if I don't contact my branch...I already sent an e-mail CitibankKnowYourCustomer@citi.com and nobody give a feed back if is enough information...So, could you please check my information or contact me by e-mail? Je ne comprends pas qu'ils ne soient pas plus dévoués pour leur clients. Customize this page. Finally, I told that I would recommend her to review some books, manuals, etc to learn techniques and proper behaviour to become a responsive manager and she just hung up the phone on me!! I am a Gold member and tried to use a Notary service they offer. Includes Citigroup Inc Reviews, maps & directions to Citigroup Inc in New York and more from Yahoo US Local The amount of money is certainly not small. This piece of paper doesn’t specify the amount that was just deposited at the time. Our global headquarters is located in New York City, and Citi's tens-of-thousands of employees proudly serve their local communities and our valued customers every day. today with Discover it was to no avail. I have received a letter from Citibank in January 2018 stating that my account will be closed if I don't get in touch with Citibank by phone, email or visit the local branch. I provided her with the information requested and was told by corporate that the issue is resolved and the account will not be closed. Aside from the tellers, the branch managers, etc. my account number is 153253687 Thank you so much. We have contacted every number we could find and search on the internet and everyone has given us the run around and told us that we have to wait 10 days and that a investigation has been open. Bien cordialement.MAMADOU BOCAR SY NE LE 09 JANVIER 1941. Have you for a salarie who first name is tony? CLA (CliftonLarsonAllen LLP) Accountants-Certified Public Tucson, Randall Rafidi CPA Accountants-Certified Public Glendale, Brandon Janis Cpa Accountants-Certified Public Little Rock, Book It Accounting & Tax Services Accountants-Certified Public Loveland. can you please check into this , as i may have to cancel my account and direct deposit and switch institutions. Trying for days to reach any person at the branch office. I was allowed to walk out of the bank with the check in my pocket. Instead, I see too many employees laughing loud and giggling with eachothet. He then kept claiming that he had explained things already when he had only said something vague and acted like he had no responsibility to try to help me understand. what is the routing # for direct deposit? Other major brand names under Citigroup's trademark red umbrella include Citi Cards, CitiFinancial, CitiMortgage, CitiInsurance, Primerica, Diners Club, The Citigroup Pri. Citigroup Commercial Mortgage Securities Inc. Like this review? She was just repeating herself that call online banking or stop by the branch. Checks coming from this location are fraudulent. I was told that the banker was busy and there was no way to tell me what the rates are. I Can NOT find a working number to ANY Citibank in Massachusetts. As I did some research I read that a lot of other CITI BANK customer have has the same problem several times and no one has resolved their issue either. Let's just say he gets to know each and every client and really sincerely cares, able to read the more stressful or urgent situations. Mr. Morris EdwardForeign ExchangeInternational Remittance Departmentexist?? Informations sur votre appareil et sur votre connexion Internet, y compris votre adresse IP, Navigation et recherche lors de l’utilisation des sites Web et applications Verizon Media. I wanted to open an IRA for almost 200K and was told that the person who does that was not in. Perhaps better training or better procedures are in order. 388 Greenwich Street: 0.03 miles: 127 Hudson St. 0.08 miles: 309 Canal Street: 0.41 miles: 140 Church St. 0.42 miles: 476 Broadway: 0.52 miles: 250 Broadway: 0.55 miles: 164 Canal St. 0.74 miles: 2 Mott St. 0.78 miles: 120 Broadway: 0.84 miles: 555 Laguardia Pl: 0.86 miles: Citibank, 390 Greenwich St., New York, NY 10013, Location Comments. Hi my name is Ohad Varsano and i am a customer of your branch from the 90'sI live in Israel and i get a monthly statement by mailI am positive that i am a victim of a fraud - 20.000$ are missing from my account + my account # has changed all of a suddenI am trying for days to get an answer about the missing money with no successTO WHAT EMAIL ADDRESS SHOULD I SEND MY COMPLAINT?? I just wonder whether I have to close all of my accounts or not....... more than 30 years of Citi’s loyalty customer... so sad.....If I was checking a one million dollars check, I bet she will not bully me and her banker will treat me politely and fairly . uniqueTAXx and Accounting Accountants-Certified Public Bradenton, R G Raju CPA Accountants-Certified Public Tampa, Begun Vladimir Accountants-Certified Public New York, Lisa Scarazzo Cpa Pc Accountants-Certified Public Lorton, Locations for Va Hospital in Bullhead City AZ. The company s history dates back to the founding of Citibank in 1812, Bank Handlowy in 1870, Smith Barney in 1873, Banamex in 1884 and Salomon Brothers in 1910. We have moved locations from Saudi Arabia to Jordan, could you please let us know what will be needed by you to make changes in your record.We need also to make an on line contact with you , it would be appreciated that you assign an accYour cooperation would be greatly appreciated.Sameer Ayouby Amman, Jordan. Greetings Heller. Her banker ( they worked in the cubic office tighter earlier) just wanted me to leave and irionically said”have a nice day” and shut bank’s door. O stars. He waited 2 more hours till the branch open to speak to the branch manager. HELP! When 10AM came around and the branch manager REINA HERNANDEZ arrived she simply told him that the branch has nothing to do with the ATM and that this happens often. I insisted her to give me a number that I can talk to someone who acts as her boss today. Can you tell me how? Corporate suggested I call the local to find out why it was closed. As a mother, I’m angry & anxiety, I hope your bank open his account again as soon as possible. I spoke to a branch representative and showed her the letter. I was trying to reach the fraud department. I have spoken to over 20 customer service agents and they all sound like theyre reading rom a piece of paper and just tell me to wait 10 business days. I immediately called corporate and stated my issue wich they replied that due to my account being closed they do not have any information on why it was closed. Not sure where she found that phone number from. I had to check with her whether she was listening or not, because she would respond me like 3 or 4 seconds after I stopped taking...sounds like she was on another task simultaneously!!! Marjorie Murray, Made with love in San Francisco, California. Offers 13- month CD with 2% interest rate . Your sincerely Caroline Cheang 5th March 2018. Every location I've tried is a Non-Working number. If you would like to contact us, please use this form. Seemed no too happy to work ay Citibank.Second problem is this branch has too msny not working customer service and managements. Click here to see now! This branch is horrible wouldnt ever go back. What it ends up being is they can't really do anything at all because any issue is "beyond their control." I have a right to get a CLEAR explanation of what's happening with MY money. Jacqueline Ann Parker is an attorney admitted to practice in New York State in 2019. I went to Citibank Okeechobee branch and I noticed that almost everybody speak SPANISH !!!!