Shortly after, United announced that the plane which had crashed in Pennsylvania was its flight 93, a Boeing 757 which had been en route to San Francisco from Newark, New Jersey. “You sort of have it in the back of your mind that this day is long gone. At 11.30, police cars again screamed up and down the roads around the Pentagon ordering passers-by off the street. "There's a crater gorged in the earth, the plane is pretty much disintegrated. From Cold Water Cowboys to Mythbusters, catch your favourite Discovery shows on Discovery.ca. If they want to bomb the city we are all just waiting," one federal employee said. Metal gates and yellow tape blocked access to streets and alleys. The one-hour documentary special chronicles how the small team of air-traffic controllers at Gander airport handled the unexpected task of landing a vast number of planes. In a way, that isn’t a tangled narrative at all. In that time, those responsible managed to hijack four US airliners inside the supposedly well-guarded confines of US airspace and use them to reduce the country's two most important cities to war zone-like scenes of carnage. At 9.58am, an emergency dispatcher had answered a telephone call from a man who said he was a passenger locked in a bathroom on United Airlines flight 93. 9/11: CLEARED FOR CHAOS highlights members of Nav Canada’s Gander Area Control Centre who exercised extreme poise and rapid-fire decision making on that fateful day to communicate with pilots and redirect them to small airports on Canada’s East Coast. Though the sting of the unthinkable cruelty and hate associated with the attacks on 9/11 still resonate 18 years later, the actions of men and women like Puddister, finding control amidst the chaos, serve as a bright spot within a dark period. A mobile secret service command center raced west on H Street, with sirens blaring, shortly after 11am as police drew a growing perimeter around the White House. The plane was "going down", he said. No one knew how many people had been killed. Indeed, its just amazing the pilots were all so attentive especially the Sabena which avoided another accident. The program includes interviews with the remarkable pilot Beverly Bass – who is a central figure in Come From Away – who landed one of the largest planes that morning. Right now everything is fluid. And rightly so. In the new MADE® in Canada documentary special, Discovery uncovers how these unsung heroes managed to safely land over 200 planes without incident in 9/11: CLEARED FOR CHAOS. The very first voices we hear are the controllers in Gander: “America 49, you will be landing in Gander, now get your plane in line” and “You do not understand me, U.S. air space has been closed.” Then we get a short, vivid account of the attacks and decision to get every plane in North American air space on the ground. It brought back some emotional feelings no doubt.”. The link is dead, can you do another one? See the full story here: https://www.theglobeandmail.com/arts/television/article-documentary-911-cleared-for-chaos-a-true-story-of-unsung-heroes/. There were also offices used by secretaries of the different armed services and the assistant secretaries. "She called and said she was locked in the toilet and the plane had been hijacked. Emergency crews rushed fire engines to the scene and ambulancemen ran towards the flames holding wooden pallets to carry bodies out. “We had to double our staff in order to make this thing go down properly. By midday, local hospitals reported receiving 40 victims of the attack, with seven patients in critical condition admitted to one facility for treatment of burns. They couldn’t think about that. Thank you for making this film available. Now one Canadian documentary highlights some of the unsung heroes that represented a silver lining in an otherwise tragic day. International flights en route to the US were diverted to Canada. By the time most east coast Americans had turned up at their desks, the operation was already well under way. In Washington, all government buildings, including the state department, the Capitol building and the White House, had been evacuated after the New York attacks and the nine top leaders of the house and senate taken into federal protection.